Shipping & Store Policies
Please review our policies before placing your order. Due to the intimate nature of our products, all sales are final.
All Sales Are Final
Due to the intimate nature of lingerie, intimate apparel, adult toys, and personal care products, BAIRE does not accept returns, refunds, or exchanges.
- No refunds.
- No exchanges.
- No returns on intimate items.
- No cancellations once processing begins.
Shipping Times
Orders are processed in the order they are received. Processing times may vary depending on order volume, product availability, holidays, and carrier delays.
Once your order ships, tracking information will be sent to the email or phone number used at checkout.
Discreet Packaging
BAIRE orders are packaged discreetly. Product names, adult toy details, and intimate item descriptions are not displayed on the outside of the package.
Wrong Address
Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is entered and the package has already shipped, BAIRE is not responsible for lost, delayed, or misdelivered packages.
Lost Or Stolen Packages
Once a package is marked delivered by the carrier, BAIRE is not responsible for lost, stolen, or misplaced packages. Please contact the shipping carrier directly to file a claim.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
Damage claims submitted after 48 hours may not be accepted.
Product Care
Please review all product descriptions and care instructions before use. Adult toys should be cleaned before and after each use with a gentle toy-safe cleanser or warm water, then fully dried before storage.
Order Changes
Please double-check your cart, size, color, product selection, and address before checking out. Once an order begins processing, changes may not be possible.
Contact Us
For order questions, please contact us with your name, order number, and the email used at checkout.